Step 2 - Create the Exchange Online Shared Mailbox (NPE mailbox)
SPARK utilizes a shared mailbox (NPE mailbox) from which notifications are sent. Full Access to this mailbox must be granted to the members of the SPARK Management Admins security group.
Requirements
An Exchange Administrator will be required for this step. At minimum the installer must have:
- Access to the Microsoft Exchange admin center
- Exchange Administrator M365 RBAC role 1
Steps to complete:
Step 1: Create the Shared Mailbox
- Browse and log into the Exchange Admin Center
Use the correct URL for your environment:
Worldwide (Commercial) & GCC
https://admin.exchange.microsoft.comGCC-High and DoD
https://admin.exchange.office365.us
-
In the Exchange Admin Center, in the left menu, navigate to Recipients
-
Expand Recipients from the left navigation
-
Select Mailboxes under the Recipients navigation
-
In the Manage Mailboxes window, Click on Add a shared mailbox
- Fill in the fields using the values from the table below:
| Property | Value |
|---|---|
| Display Name | (*Your Org Name*)-SPARK-Mail |
| Email Address | org-spark-mail |
| Email Domain | Select from the dropdown |
| Alias | org-spark-mail |
- Click on Create to create the shared mailbox
Step 2: Assign Mailbox Permissions
- Select the new shared mailbox from the list
- Click on Mailbox delegation from the top navigation
- In the right flyout, select Edit under the Read and manage (Full Access) configuration
- Add each member from the SPARK Management Admins group that was populated in the previous step
😒 Unfortunately, you can’t add a group for delegation, so you will need to add each the user accounts here.
- Click on Save and then Confirm to add the members
Step 3: Hide Mailbox
-
Click on the (Your Org Name)-SPARK Mail mailbox to open the editing flyout.
-
Click on Hide Mailbox
-
Select the switch to enable the setting
-
Click on Save to hide the mailbox
Continue to creating Exchange Distribution Groups